Confirm rate

When your quote wins and the user accepts, we ask you to confirm the trade. That 1-second step is the last look. The overview shows where it fits in a round. You must confirm at least 60% of your last looks. If you fall below that, we lock you out of RFQ quoting for 5 minutes.

How we count

We count your last looks from the past 30 minutes.

How the last look ended	Counts toward your rate
You confirmed in time	Yes, as a confirm
You rejected	Yes, against you
You didn’t answer within 1 second	Yes, against you
Your webhook returned an error or bad JSON	Yes, against you
We failed on our side	No

We judge you only after at least 20 last looks count. If fewer than 60% of them are confirms, we lock you out.

While you’re locked out

We refuse every quote, decline, and confirm you send. Over the WebSocket, each one gets a FORBIDDEN error. Its message says when the lock ends and that your confirm rate caused it:

{
  "event": "error",
  "data": {
    "code": "FORBIDDEN",
    "message": "Maker is locked out of RFQ quoting until 2026-10-06T18:28:00Z for a low confirm rate.",
    "rfq_id": "0193abcd-0000-7000-8000-000000000002"
  },
  "timestamp": "2026-10-06T18:24:10.000Z"
}

Over a webhook, we keep sending you RFQs but drop your quotes. Check GET /rfq/pricer to see the lock. The lock ends on its own after 5 minutes. You don’t need to do anything to lift it.

After a lock ends

We start counting from zero. Last looks from before the lock ends never count again, so one bad stretch can’t lock you twice.

Check where you stand

GET /rfq/pricer returns your current count and any live lock. Here the maker from the example above is still locked out:

{
  "pricerId": "0193abcd-0000-7000-8000-000000000001",
  "webhookUrl": "https://pricer.example.com/novig",
  "confirmStanding": {
    "lookbackMinutes": 30,
    "counted": 0,
    "confirmed": 0,
    "threshold": "0.60",
    "minSample": 20
  },
  "lock": {
    "until": "2026-10-06T18:28:00Z",
    "source": "confirm_rate"
  }
}

Field	Holds
`confirmStanding.lookbackMinutes`	How far back we count, in minutes
`confirmStanding.counted`	Last looks that count toward your rate
`confirmStanding.confirmed`	Last looks you confirmed
`confirmStanding.threshold`	The share you must confirm, as a decimal string
`confirmStanding.minSample`	The count we need before we judge you
`lock`	Your live lock, or `null`
`lock.until`	When the lock ends, or `null` if it has no set end
`lock.source`	`confirm_rate` for a lock from this check, `admin` for one we set by hand

While a confirm-rate lock is live, counted is 0, because counting restarts when it ends.

We can also lock a pricer by hand. That lock can last longer, and its source is admin. Contact us if you see one.

Start

Concepts

Authentication

Accounts

Streaming

Troubleshooting

Fees and programs

RFQ

Exchange Data

How we count

While you’re locked out

After a lock ends

Check where you stand

​How we count

​While you’re locked out

​After a lock ends

​Check where you stand

How we count

While you’re locked out

After a lock ends

Check where you stand